Privacy Policy

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Privacy Policy

Definitions

  1. Administrator: Bizneson Sp. z o.o., NIP: 6751757416, KRS: 0000929591, REGON: 520309746
  2. Personal data: any data received by the website about a given person – identified, among others, on the basis of IP address, geolocation data, online identifiers, and cookies.
  3. Policy: this Privacy Policy.
  4. GDPR: the General Data Protection Regulation adopted by the European Parliament on 27 April 2016, replacing Directive 95/46/EC.
  5. Website: the service managed by the Administrator, available at https://woodfiremet.com.
  6. User: any person visiting the Website or using its services.

2. Processing of information in connection with using the website

Data is collected during the use of the website and processed to the extent necessary to provide services and analyze User activity.

3. Purposes of data collection and analysis

While using the website

  • Provision of electronic services (Article 6(1)(b) GDPR)
  • Order fulfillment without registration (Article 6(1)(b) GDPR)
  • Handling complaints (Article 6(1)(b) GDPR)
  • Statistical analysis of user activity (Article 6(1)(f) GDPR)
  • Establishing and defending against claims (Article 6(1)(f) GDPR)
  • Marketing purposes (described in the MARKETING section)

Upon registration for a service

The User provides personal data in order to create an account. Some data is mandatory, others are optional. Failure to provide mandatory data prevents registration.

  • Management of a personal account (Article 6(1)(a), (b) GDPR)
  • Statistical analysis of behavior (Article 6(1)(f) GDPR)
  • Establishing and defending against claims (Article 6(1)(f) GDPR)
  • Marketing purposes

Placing orders

Data marked as mandatory is required to process an order. Failure to provide such data prevents order fulfillment.

  • Order fulfillment (Article 6(1)(b) GDPR)
  • Accounting and tax obligations (Article 6(1)(c) GDPR)
  • Sales analysis and statistics (Article 6(1)(f) GDPR)
  • Establishing and defending against claims (Article 6(1)(f) GDPR)

4. Marketing

Users’ personal data may be used for:

  • Displaying content tailored to preferences;
  • Sending promotional messages via email/SMS;
  • Conducting marketing activities of Bio-Flame services;

Contextual and behavioral advertising

Data is processed for marketing purposes, including via cookies and other technologies, only after obtaining the user’s consent. Consent may be withdrawn at any time.

Direct marketing

Data is processed for the purpose of sending commercial offers only after the user has given consent.

5. Social media

Data of persons visiting the Administrator’s profiles on social media platforms (e.g., Facebook, Instagram) is processed pursuant to Article 6(1)(f) GDPR.

6. Cookies

The website uses cookies to ensure functionality and analyze traffic.

  • Authentication and security cookies
  • Cookies storing interface settings
  • Cookies storing shopping cart data
  • Analytical cookies for statistical purposes

7. Data retention period

Data is stored for the duration of service provision or until consent is withdrawn. After this period, data is deleted or anonymized.

8. User rights

  • The right to information, access, and a copy of data
  • The right to rectification, erasure, or restriction of processing
  • The right to data portability
  • The right to object to marketing and analyses
  • The right to withdraw consent
  • The right to lodge a complaint in the event of a GDPR violation

Requests should be submitted to: Bizneson Sp. z o.o., ul. Rakowicka 10B, apt. 4, 31-511 Kraków or by email: sale@woodfiremet.com.

9. Data recipients

Data may be shared with banks, payment operators, IT providers, legal, auditing, transport, advisory, and accounting entities. The Administrator may also disclose data to competent authorities in accordance with applicable law.

10. Transfer of data outside the EEA

Data may be transferred outside the European Economic Area only in a lawful manner and with appropriate safeguards in place.

11. Data security

The Administrator regularly assesses risks and ensures that access to data is granted only to authorized persons. When cooperating with third parties, appropriate protective measures are applied.

12. Contact information

Contact the Administrator at: sale@woodfiremet.com.

13. Changes to the privacy policy

The Privacy Policy is updated on a regular basis. The website woodfiremet.com uses cookies to improve service quality. BioFlame never sells or shares data with third parties.